Shipping policy
At , Pet Essentials NYC we strive to get your products to you as quickly as possible. Below are the details of our shipping process:
1. Processing Times
All orders are processed and prepared within 1 to 3 business days after purchase confirmation (excluding weekends and holidays). You will receive an email notification as soon as your order has been shipped.
2. Estimated Delivery Times
We partner with global suppliers and fulfillment centers to offer you the best possible prices. Because of this, our estimated delivery times are as follows:
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Standard Shipping: Approximately 7 to 15 business days.
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Please Note: In exceptional cases due to high demand, customs delays, or unexpected weather conditions, shipping may take slightly longer. We greatly appreciate your patience.
3. Shipping Costs
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Standard Shipping: [Specify if it is FREE or insert the price, e.g., $4.99 USD].
4. Order Tracking
Once your package is dispatched, we will send you an email containing your Tracking Number. You will be able to track your package's journey at any time through our "Track Your Order" page or via global tracking platforms.
5. Incorrect Addresses and Failed Deliveries
It is the buyer's responsibility to ensure that the shipping address is entered correctly at checkout. If a package is returned to us due to an incorrect or incomplete address provided by the customer, any additional reshipping fees will be the responsibility of the buyer.
Don't forget to replace [Insert Your Store Name] with the actual name of your store and adjust the shipping cost in section 3 depending on whether you want to offer free shipping or charge a flat rate!